Last updated: October 12, 2026
Sasu Super Fashion is an online clothing store based in Miami Beach, Florida, United States. You can reach our team by email, by phone or through our contact form. These are the same contact details shown in our policies and on your order emails.
Contact details at a glance
| Legal business name | Sasu Super Fashion |
|---|---|
| Business address | 811 Washington Ave Miami Beach, FL 33139 United States |
| Phone | +1 646-994-6300 |
| support@sasusuperfashion.com | |
| Contact form | contact form |
| Support hours | Monday – Friday, 9:00 AM – 5:00 PM ET |
| Response time | Within 1 business day |
| Website | sasusuperfashion.com |
1. Ways to reach us
- Email: support@sasusuperfashion.com. This is the best way to reach us about an existing order; please include your order number.
- Phone: +1 646-994-6300, during our support hours. Outside those hours, please email us and we will reply on the next business day.
- Contact form: our contact form sends your message straight to our support inbox.
- Mail: Sasu Super Fashion, 811 Washington Ave, Miami Beach, FL 33139, United States.
2. Support hours and response times
Our team is available Monday – Friday, 9:00 AM – 5:00 PM ET. We are closed on weekends and U.S. federal holidays. We answer every email and contact form message within 1 business day; messages received on a weekend or holiday are answered on the next business day.
3. Help by topic
| Topic | How to get help |
|---|---|
| Order status and tracking | Use the tracking link in your shipping email or our Track Your Order page. See the Shipping Policy. |
| Changing or cancelling an order | Email support@sasusuperfashion.com or call +1 646-994-6300 before the order ships. |
| Returns, exchanges and refunds | Email us with your order number. See the Return & Refund Policy. |
| Damaged, defective or incorrect items | Email us with your order number and a photo of the item or problem. |
| Payments and billing | Email us with your order number. See the Payment Policy. |
| Sizing advice | Check our Size Guide or email us with your height, weight and preferred fit. |
| Privacy and personal information requests | Email support@sasusuperfashion.com or call +1 646-994-6300. See the Privacy Policy. |
| Legal notices and complaints | Email or write to us at the address above. See the Legal Notice. |
4. What to include in your message
- your order number (shown in your order confirmation email);
- the name and email address used for the order;
- the item(s) and size(s) your question is about; and
- for a damaged, defective or incorrect item, a photo of the item and the problem.
5. Business and returns address
Sasu Super Fashion
811 Washington Ave
Miami Beach, FL 33139
United States
Orders ship from and returns are received at this address. We sell online only: there is no walk-in store, and we do not accept in-person returns or drop-offs. Please contact us before sending a return so we can confirm it, as set out in our Return & Refund Policy.
6. Changes to this page
If any of our contact details change, we will update this page and the date at the top of it. The details on this page always match those shown in our store policies and in the website footer.